AI is one of the most powerful technologies developed to date. Not only does it transform how businesses operate, but also enhances the services and products offered to customers to increase their relevancy and resulting customer retention.

Our study of 187 participants found that information about the sustainability of a product, in the form of a sustainability score, can have a significant impact on consumers’ buying behaviour. This research project sought to examine the potential effectiveness of providing consumers with a product-level sustainability score during their buying journey.

The driving force of any business is the people behind it. But people, as we know, are prone to making mistakes. Even small inaccuracies like making a wrong order can be detrimental to a business, and small mistakes often result in huge consequences and economic loss.

Recommender systems continue to evolve as new methods and algorithms are discovered, and more data is available, both in terms of volume and variety. In this paper we present an overview of the history of recommender systems, starting from precursors of recommendation engines, all the way to modern deep learning systems.

Business managers have increasingly turned to smart technology in aiding company functions. Artificial Intelligence has long been a buzzword in many business sectors, however only recently started proving to bring real, tangible business benefits.

AI is everywhere - from image recognition tools to online recommendations, AI automates repetitive and monotonous tasks to augment our lives. But not always does this technology act in our favour.

Research shows that 60% of manufacturing companies are using AI technologies. Manufacturers often face various operational challenges such as unexpected machinery failure or defective product delivery.

AI applications can help companies reduce its environmental impact and get back on track in reaching the agreed objectives. Governments have signed the Paris Agreement to reduce carbon emissions by 2050, however the rate of growth is making this difficult.

The digital revolution of the retail sector has provided an unparalleled opportunity to change the way people shop for products. Artificial intelligence and machine learning provide solutions designed to personalise the shopping experience to each individual customer.